A clear beginning.
A better experience.

Using the store

These terms govern your use of the Detoxleaf website and purchases made through it. Read them together with the Privacy, Shipping and Refund policies and the product and checkout information for your order. By creating an account or placing an order, you agree to the terms relevant to that service, without giving up rights that cannot lawfully be excluded.

Purchases must be made by a person legally able to enter a binding agreement or by an authorized person acting on their behalf. Use the site for lawful purposes and provide accurate information needed to supply the order.

Accounts and security

Use an email address you control, complete any required verification and keep your password private. You are responsible for activity you authorize through your account. Tell us promptly if you suspect unauthorized access; we may restrict access where reasonably needed to investigate fraud or protect customers.

A customer account does not grant staff access. Team registration is a request only, and an active role must be assigned by an authorized owner. Account details, addresses, order records and support conversations are available only within the permissions applicable to that account.

Products and descriptions

The collection consists of fresh wheatgrass trays for preparation at home, rather than bottled juice or wheatgrass powder. Each tray is listed at 1.25 kg. This is a product quantity, not a guaranteed juice yield. Natural differences in appearance may occur; supplied goods should still match their material description.

Follow the care, handling and preparation instructions supplied with your order. Product information and journal articles are not personalized medical advice and do not promise to diagnose, treat or cure a medical condition.

Prices and order acceptance

Product prices are displayed in Indian rupees. Review the selected option, quantity, delivery fee, applicable tax, discount and final total before confirming. Stock, offer eligibility and slot capacity are checked when the order is placed. A basket or an unpaid payment reservation is not a paid order.

An accepted order is identified by its saved confirmation and payment method or status. We may decline or cancel an order where stock is unavailable, payment is not completed, fraud is reasonably suspected, or an evident pricing or listing error prevents fulfilment. If payment was received for an order we cannot fulfil, we will contact you and handle the payment under the Refund Policy and applicable law.

First-order offers

The current first-order 1+1 offer gives one complimentary tray for each tray purchased on an eligible first one-time order. It is assessed against the signed-in account and available stock. Subscription orders use their own pricing and do not receive this complimentary-tray offer. Any other restrictions or coupon conditions are shown with the offer or checked at checkout.

Do not create or misuse accounts to evade offer restrictions. We may review suspected misuse fairly. A complimentary item has no separate cash purchase price, but the normal remedies for incorrectly supplied, damaged or unsafe goods still apply. Changes to future offers do not retroactively remove an offer already confirmed on an accepted order.

Payments

Available payment methods are shown at checkout. Online payments are processed through Razorpay, and cash on delivery is offered only where enabled. We use payment references and verification results to record an order’s payment status; do not send us card security details or payment OTPs.

A clearly labelled test-mode payment is for testing, does not charge real money and does not promise physical fulfilment. If a live payment is unclear, check your saved order and contact support before attempting another payment. Refunds are handled under the Refund and Cancellation Policy.

Subscription schedules

A subscription saves the selected product quantity, price and delivery interval. It is a schedule preference, not an automatic recurring card mandate or a promise that all future deliveries are already ordered. Each future delivery requires a new confirmed order and payment at the displayed terms.

You can use available account controls to pause, skip, resume or cancel an eligible schedule. Existing confirmed orders are unchanged by those schedule actions. Delivery capacity and stock must be checked when a subsequent order is placed.

Delivery and order issues

Serviceable PIN codes, dates, slots and delivery fees are checked during ordering. Provide a complete address and accurate phone details and arrange for an authorized recipient. Delivery changes, missed deliveries and product issues are handled under the Shipping and Refund policies. Tracking represents recorded status updates rather than a live driver location.

Reviews and acceptable use

Submit honest reviews based on your purchase experience. Do not submit unlawful, abusive or misleading material, private information belonging to others, or content you do not have permission to use. Reviews may be moderated before publication; moderation should not be used to misrepresent customer experiences.

Do not attempt to access another account’s data, interfere with checkout, scrape private records, bypass security or submit false payment claims. The website’s branding, text, images and software may be used only as permitted by the relevant rights holder or applicable law.

Responsibility and available remedies

We are responsible for supplying the service and goods as required by the accepted order and applicable law. We do not guarantee uninterrupted website access or events outside our reasonable control, but will communicate material problems affecting an order and discuss appropriate next steps.

Nothing in these terms excludes liability or restricts consumer remedies that cannot lawfully be excluded. These terms do not require you to accept a compulsory private dispute process or surrender a right to approach an available consumer or other competent authority.

Contact and changes to terms

Contact Detoxleaf using the Contact page or your account Support section, or call or message +91 87961 59077.

Raise order concerns through account support where possible. These terms are subject to applicable Indian law, including mandatory consumer protections. Updated terms apply prospectively to relevant future use or orders; changes do not retrospectively remove rights attached to an existing purchase. The updated date is displayed on this page.